MSS appoints Healix as new healthcare provider

Healix, the award-winning independent healthcare trust provider, has today announced that it has been appointed by MSS, the network for mortgage, insurance and surveying services, to provide the healthcare scheme for its employees.

MSS has created a network of providers of property services to help provide smaller firms with a level of scale that enables increased access to paid for services and large lender contracts which would otherwise not be available to them directly. It trades from its two main brands: SDL Surveying and Stonebridge Mortgage Solutions.

Healix’s bespoke healthcare plan will provide members with access to private medical services, both diagnostic and treatment pathways, as well as additional services such as a 24-hour virtual GP, women’s health and Long COVID benefits. Members also have access to Healix’s Member Zone portal and Wellbeing platform, taking a fully holistic view of employee health.

In addition to providing and administering MSS’ Corporate Healthcare Trust, which is used to pay employee private medical claims, Healix will support employees with non-urgent eligible treatment for COVID-19, including specialist consultations, cover for private tests as well as mental health services and physiotherapy. Additionally, access to the Women’s Health helpline will ensure female employees can access advice and support about their health, with services focused specifically on women’s needs, including menopause, infertility, and endometriosis, which are typically excluded from private medical insurance (PMI).

The healthcare trust framework will provide the team with greater control over its healthcare spend compared with traditional PMI, while enhancing the healthcare benefits available to employees who will have access to a wide range of offerings that are completely tailored to their individual needs.

Ian Talbot, CEO at Healix, comments:

“We are pleased to be able to support MSS and their employees with a flexible healthcare trust, which provides them with access to services that couldn’t be replicated with traditional PMI. Being able to offer bespoke and tailored services, such as Long COVID and women’s health benefits, means staff can access support directly related to their exact needs. We worked hard to ensure that the onboarding and implementation process was as smooth as possible, and we look forward to seeing the positive impact it will have on MSS and their workforce’s overall wellbeing.”

Sarah Tuck, Chief People and Marketing Officer at MSS, adds:

“Healix was introduced to us by our insurance broker earlier this year as we were struggling to secure appropriate and cost-effective PMI. The referral and recommendation were made with short time constraints, but the Healix team provided an effective and timely onboarding process.

This is a new type of medical scheme for us, and the team have patiently answered all our questions and guided us seamlessly though the process, especially when it came to communicating with our people. It’s easy for these sorts of benefits to get lost in translation but they are so useful. The team provided some great reference materials to make getting buy-in from our staff ten times easier.

Healix provide us with detailed monthly reporting which is fantastic for helping us understand not only scheme usage but also the types of cover our people value. Getting insightful data means we’re already getting the most out of it for our people, which is something we haven’t found elsewhere.”